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PRIVACY POLICY 

Last update April 13, 2025

 

Privacy Notice – ELECTRONIC STORE

 

This Privacy Notice from ELECTRONIC STORE ("we," "us," or "our") explains how we collect, use, and share your personal information when you interact with our services ("Services"). This includes when you:

  • Visit our website at https://electronicstore.site/, or any affiliated sites that refer to this Privacy Notice.

  • Shop with us or use our services: ELECTRONIC STORE operates as an e-commerce store specializing in electronics like phones, laptops, tablets, TVs, printers, and other smart devices. We focus on offering quality electronics at competitive prices, along with personalized IT and maintenance services.
    Our store also provides:

    • Product support such as warranty help and device troubleshooting.

    • Expert tech assistance, including remote or in-home support for individuals and businesses.

    • 24/7 customer service to assist with any product or order-related issues.

    • Software support for common technical problems.

    • Customized solutions to improve the user experience through reliable products and services.

  • Connect with us in other ways, such as during promotional campaigns, customer events, or through sales and support channels.

     

Questions or Concerns?

 

This Privacy Notice is designed to help you understand your rights and how we handle your personal information. If you do not agree with our policies or how we use your data, please do not use our Services. For any questions, feel free to contact us @electronicstore.site. 

 

Quick Overview of Your Privacy

 

This summary highlights key points from our Privacy Policy specific to our electronics store. You can learn more by reading the full policy or by checking the relevant sections through our [table of contents].

What personal information do we collect?
When you browse, shop, or interact with our website or services, we may collect personal details such as your name, contact information, payment details, purchase history, and preferences. This helps us improve your shopping experience and deliver your orders. Learn more here personal information you disclose to us.

Do we collect any sensitive personal information?
No. We do not collect information considered sensitive, such as data on race, religion, sexual orientation, or political views.

Do we collect information from third parties?
No. We only collect information that you provide directly when shopping, creating an account, or contacting us. We do not receive data from third parties.

How do we use your information?
We use your data to:

  • Process and deliver your electronic product orders

  • Offer technical and customer support

  • Improve our product offerings and user experience

  • Prevent fraud and ensure security
    We only use your information when legally allowed to do so. Learn more how we process your information.

Who do we share your information with and when?
We may share limited data with trusted third-party service providers, such as payment processors or delivery companies, only when necessary to complete your purchase or support your order. More here when and with whom we share your personal information.

How do we protect your information?
We use secure systems, encryption, and regular monitoring to protect your personal data. While we work hard to keep your information safe, no online service can guarantee complete security. Learn more how we keep your information safe.

What are your rights?
Depending on your location, you may have the right to view, update, delete, or restrict the use of your personal information. Learn more about your rights your privacy rights.

 

TABLE OF CONTENTS 

 

  1. What Customer Information Do We Collect?

  2. How Do We Use Your Information?

  3. What Legal Grounds Do We Rely On to Use Your Information?

  4. Who Do We Share Your Information With and When?

  5. Do We Use Cookies and Other Tracking Technologies on Our Website?

  6. How Long Do We Keep Your Information?

  7. How Do We Protect Your Information?

  8. Do We Collect Information from Children?

  9. What Are Your Privacy Rights as a Customer?

  10. How Do We Handle Do-Not-Track Requests?

  11. Are There Special Privacy Rights for U.S. Residents?

  12. Do We Make Changes to This Privacy Policy?

  13. How Can You Contact Us with Questions or Concerns?

  14. How Can You Access, Update, or Delete Your Information?

 

1. What Customer Information Do We Collect?

 

We collect the following types of information:

  • Personal Information: Name, email, phone number, billing/shipping address, payment details.

  • Purchase History: Products bought, order details, transaction amounts.

  • Device Information: IP address, browser type, operating system, device identifiers.

  • Website Usage: Pages visited, items viewed or added to cart, time spent on site.

  • Communication Data: Customer service inquiries, chat messages, feedback.

 

2. How Do We Use Your Information?

 

We use your information to:

  • Process and fulfill orders.

  • Deliver products and services.

  • Communicate with you about orders, returns, or inquiries.

  • Send promotional offers and newsletters (only with your consent).

  • Improve our website and services.

  • Prevent fraud and ensure security.

 

3. What Legal Grounds Do We Rely On to Use Your Information? 

 

We process your data based on:

  • Contractual necessity – to fulfill your purchase.

  • Legal obligations – to comply with laws.

  • Legitimate interests – such as improving our services.

  • Your consent – for marketing or non-essential cookies.

 

4. Who Do We Share Your Information With and When?

 

We may need to share your personal information in the following situations:

  • Business Transfers: We may disclose or transfer your information in connection with a potential or actual merger, acquisition, sale of company assets, financing, or any other business restructuring involving our electronic store.

  • Use of Location Services (Google Maps Platform APIs): If you use features like store locator or delivery tracking, we may share your information with services such as Google Maps APIs (e.g., Maps API, Places API). These services may use GPS, Wi-Fi, or mobile networks to estimate your location. While GPS is usually accurate within about 30 meters, Wi-Fi and cell towers are used to improve precision, especially in areas with weak signals like indoors. This information is used solely to enhance your experience (e.g., finding the nearest store), though it may not always be perfectly accurate.

 

5. Do We Use Cookies and Other Tracking Technologies on Our Website?

 

Yes. We use cookies and similar technologies to:

  • Remember your preferences and login details.

  • Analyze website traffic and performance.

  • Provide personalized product suggestions. You can manage cookie preferences through your browser settings.

 

6. How Long Do We Keep Your Information?

 

We retain your data:

  • As long as you have an account with us.

  • For up to 7 years for legal/tax records.

  • Until you request deletion (where applicable). Unnecessary data is securely deleted or anonymized.

 

7. How Do We Protect Your Information?

 

We use a range of security measures including:

  • SSL encryption for transactions.

  • Firewalls and secure servers.

  • Access controls and employee training. While no system is 100% secure, we take all reasonable steps to safeguard your data.

 

8. Do We Collect Information from Children?

 

Our store is not intended for children under 13 years old. We do not knowingly collect their personal information. If we learn that a child has provided us with data, we will delete it promptly.

 

9. What Are Your Privacy Rights as a Customer?

 

You may:

  • Access the data we hold about you.

  • Correct inaccurate or outdated information.

  • Request data deletion (subject to legal obligations).

  • Opt out of marketing communications at any time.

 

10. How Do We Handle Do-Not-Track Requests?

 

Some browsers offer a “Do Not Track” feature. Currently, we do not respond to such signals directly but offer privacy settings within your account and cookies preferences.

 

11. Are There Special Privacy Rights for U.S. Residents?

 

Yes. Residents of certain states like California may have additional rights under laws like the CCPA, including:

  • Right to know what data we collect.

  • Right to request deletion.

  • Right to opt out of the sale of personal information (Note: We do not sell your data)

 

12. Do We Make Changes to This Privacy Policy?

 

We may update this policy occasionally. We will notify you via email or a notice on our website if significant changes occur. Please review it regularly.

 

13. How Can You Contact Us with Questions or Concerns?

 

You can reach us at:

 

  • Email: sales@electronicstore.site

  • Contact: +1-854-279-9570

  • Address: 7070e Farrell Rd SE
    Calgary, AB T2H 0T2
    Canada and 311 Elm Street
    Ste 270
    Cincinnati, OH 45202

  • Or via the contact form on our website.

 

14. How Can You Access, Update, or Delete Your Information?

 

  • Log into your account and manage your profile.

  • Contact us for data access or deletion requests.

  • Request to unsubscribe from promotional messages.